Privacy Policy for sarenthivoa.com
Learn more about how we protect your data and ensure your privacy online.
Our Commitment to Your Privacy
At sarenthivoa.com, we value your privacy and commit to handling your data responsibly. This policy explains what information we collect, how we use it, and the rights you have when interacting with our site or services. Your trust is important to us.
We comply with Australian privacy laws and relevant regulations. By accessing or using our website, you acknowledge and accept the practices outlined here. Please read this policy carefully to understand how we manage and secure your personal data.
Information Collected About You
We gather information you provide directly, plus details automatically collected when you browse our website or use our services. This helps us improve our offerings and maintain site security.
Information Provided Directly By You
- • Contact details, such as your name and email address, if submitted via contact forms.
- • Any information you include in your messages, inquiries, or support requests.
- • Details relating to subscriptions or your communication preferences.
- • Feedback you provide when interacting with our surveys or polls.
- • Payment or billing details if you choose to make a purchase.
Automatically Collected Information
- • Technical data such as IP address, browser type, or device used.
- • Usage patterns including visited pages and time spent on our website.
- • Location information inferred from your IP address or device settings.
- • Cookie identifiers for site personalization and analytics.
- • Referring website addresses or links by which you accessed our platform.
Purpose of Data Collection
We use your data to operate our site, improve services, offer customer support, and comply with legal requirements.
- • To process transactions or provide requested services securely.
- • To communicate service updates, offers, or relevant content.
- • To analyze usage data for improving user experience.
- • To prevent fraud, protect our site, or address security issues.
- • To fulfill legal obligations under Australian law.
- • To personalize content based on your interactions and preferences.
- • To send you marketing communications if you have opted in.
Our Promise: We do not sell your personal data to third parties. All information is handled with care and only shared when necessary to deliver our services or comply with the law.
Data Sharing and Disclosure
Your data may be shared with trusted partners, service providers, or authorities, strictly as needed. We only disclose information as outlined in this policy, ensuring your privacy is maintained.
Service Providers
Third-party services may process data on our behalf for payment processing, analytics, hosting, or customer support. All such parties are bound by confidentiality and security obligations.
Legal Requirements and Authorities
We may disclose information if legally required by Australian court orders or authorities.
Anonymous and Aggregated Data
We may use or share non-identifiable statistics for research, analysis, or reporting purposes.
Your Rights and Choices
You have rights under Australian privacy law to access, correct, or request deletion of your data. We strive to support your privacy choices efficiently and transparently.
- • Request access to review your personal data held by us.
- • Ask for corrections if your data is inaccurate or outdated.
- • Request the deletion of your data within legal limitations.
- • Obtain a copy of your data in a structured format.
- • Object to certain processing of your personal information.
- • Request limits on how your data is processed.
To exercise your rights or raise questions, please contact us using the details at the end of this policy. We are happy to assist you in a timely manner.
Data Security Measures
Safeguarding your personal data is a priority. We employ both technical and organisational safeguards to prevent loss, misuse, or unauthorised access.
Technical Security Measures
- • Data encryption during transmission and storage.
- • Secure servers and network firewalls to resist hacking.
- • Regular software updates and vulnerability scans.
- • Multi-factor authentication where appropriate.
Organisational Security Measures
- • Staff receive privacy and security training regularly.
- • Strict access controls on confidential personal data.
- • Internal audits of data handling processes.
- • Clear incident response protocols in place.
How Long We Retain Data
Personal information is kept only as long as needed for the purposes listed or as legally required. Retention periods vary depending on data type and applicable laws.
- • Data kept while your account remains active.
- • Data related to service usage or product interests.
- • Correspondence and customer service queries.
- • Records kept for billing, payment, and audit compliance.
- • Data used for marketing is kept unless you opt out.
When data is no longer required, we securely delete or anonymize it.
International Data Transfers
Some data may be processed or stored outside Australia, in jurisdictions with strong privacy frameworks. We take all steps to protect data during such transfers.
- • Use of standard contractual clauses in agreements.
- • Selecting partners who adhere to high privacy standards.
- • Transfers only when necessary for service provision.
- • Periodic review of international transfer arrangements.
Cookies and Tracking Technologies
Our website uses cookies for essential site functions, analytics, personalization, and to optimize your browsing experience. Some cookies are set by third parties.
Types of Cookies Used
- • Provide basic site features and security controls.
- • Help us analyse and improve site performance.
- • Enable site customization for your preferences.
- • Support enhanced features, such as chat or language selection.
You can change your cookie settings at any time via your browser.
Updates to This Privacy Policy
We update our privacy policy as needed to reflect changes in law or business operations. We encourage you to review this page regularly for the latest information.
- • We will post updates clearly on our website.
- • Major policy changes may be emailed when practical.
- • Continue using the site means you accept changes.
- • Archived versions are available upon request.
Your privacy matters, and updates will be communicated promptly.
Contact Us About Your Privacy
If you have questions, concerns, or requests about your data, please contact our team for assistance.
sarenthivoa
365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61 8 2637 3172
Email: content@sarenthivoa.com
Policy last updated November 7, 2025.
Effective as of November 7, 2025.